Welcome to Fig & The Ferns. By accessing or purchasing from our online store, you agree to the following terms and conditions. Please read them carefully before placing your order.

All Sales Policy

Items purchased through the Fig & The Fern’s online store may be returned within 14 days of purchase for store credit. We do not offer refunds or exchanges.

Please review product descriptions, sizing, materials, and images carefully before completing your purchase. If you have any questions, we encourage you to contact us prior to ordering.

Order Processing

Orders are processed in the order they are received. Processing times may vary depending on product availability and order volume. Once your order has shipped, you will receive a confirmation notification with tracking information (if applicable).

Shipping

Shipping rates and delivery timeframes are calculated at checkout. Fig & The Ferns is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring that all shipping details are accurate at the time of purchase. We are not responsible for lost or misdelivered packages due to incorrect addresses.

Damaged or Incorrect Items

If you receive a damaged item or an item different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the situation and work to resolve it at our discretion.

Product Availability

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice. In the event an item becomes unavailable after purchase, we will contact you with next steps.

Pricing

All prices are listed in U.S. dollars and are subject to change without notice. Fig & The Ferns reserves the right to correct pricing errors at any time.

Intellectual Property

All content on this website, including images, logos, product descriptions, and branding, is the property of Fig & The Ferns and may not be used, reproduced, or distributed without written permission.

Contact

For questions regarding your order or these terms, please contact us at: thefigandthefern@gmail.com